Public:Stranded in a Wormhole? Contact Us!

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EvE-Scout FAQ

EvE-Scout Rescue Cache

EvE-Scout Search and Rescue

Q: Help! I'm stranded in a wormhole. What do I do?
A: Please head over to our 911 form and submit a live request. Within minutes, a Signal Cartel 911 dispatcher will contact you in game to begin your rescue.
Q: What is the Search and Rescue program?
A: The EvE-Scout Search and Rescue (SAR) program is one arm of our EvE-Scout Rescue (ESR) division. In situations where no rescue cache is present, our SAR program strives to facilitate a live rescue by one of our scouts. This service is offered to all pilots, regardless of alliance, sovereignty, or play style.
Q: So, what will this cost me?
A: We do not charge any fee for our search and rescue service, and our pilots will never solicit payment from you. However, while no payment is required, a tip is always appreciated! The amount of this gratuity, if anything, is completely up to you to determine.
Q: Who won't be helped by search and rescue?
A: While our SAR pilots will do their very best to locate the wormhole system where you are stranded, we cannot offer any guarantees as to when or even if we will be able to locate you and effect a rescue. Due to the constant flux of wormhole connections, there is no way to be sure we will locate an entrance to your system in a timely fashion.
 Please also note that SAR does not conduct searches for specific wormholes, due to the  Signal Cartel Credo's requirement of maintaining neutrality. While we will not be able to help with these sorts of wormhole search requests, we are happy to recommend the following service(s) provided by other citizens of New Eden:
Q: I live in this wormhole. Do your rescue operations present any threat to me?
A: Wormhole space is, by design, lawless and unconquerable. It is these qualities that necessitate our rescue programs in the first place! While we respect the inhabitants of every wormhole, it is not feasible to try to contact wormhole locals or residents regarding our operations in "their" system. Because wormholes do not allow for sovereignty, it is impossible to tell for certain who "owns" a hole.
 But have no fear! The resources we leave behind do not provide any actionable intel nor do we share information about our travels with any third parties. Additionally, our pilots are instructed to avoid placing rescue caches within d-scan range of POSes or Citadels whenever possible, so as to reduce d-scan clutter and potentially unwanted traffic near an anchored structure.
 For further inquiries regarding EvE-Scout Rescue's initiatives or policies, or to discuss any concerns you might have about rescue operations in the wormhole where you reside, please contact the head of our rescue division Captain Crinkle via EVEMail.
Q: Why do you do this? What's in it for you?
A: The pilots of Signal Cartel, the core corporation of the  EvE-Scout Enclave alliance, abide by a strict Credo that emphasizes service to the capsuleer community of New Eden, respect to all regardless of affiliation or play style, non-aggression, friendship, kindness, and grace under pressure.
 Within Signal Cartel, each pilot is encouraged to participate in and invent ways to embody all that the Credo envisions. Our rescue programs are merely one of the myriad ways our pilots strive to live up to that high calling.
 There are many reasons capsuleers fly in New Eden: glory, fame, riches. Our pilots do so to be a part of one of the greatest stories of our time. We derive our glory, fame, and personal reward from the magnificent narrative tapestry we are weaving together. One of our favorite corporate pastimes is sharing with one another stories of successful rescues that occur as the result of our various rescue programs. We are grateful to you for granting us this unique opportunity!